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An Evaluation of Risk Management Practices in Zenith Bank Plc, Benue State

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Background of the Study

Risk management is a crucial aspect of banking operations, ensuring financial stability, regulatory compliance, and business continuity. Effective risk management strategies help banks mitigate credit risk, operational risk, market risk, and cybersecurity threats (Adebayo & Oke, 2024). Zenith Bank Plc, one of Nigeria’s leading financial institutions, has implemented various risk management frameworks, including compliance programs, fraud detection systems, and investment risk assessments.

In Benue State, where economic activities largely depend on agriculture and small businesses, financial institutions face unique risks, including loan defaults and fluctuations in economic conditions. The effectiveness of Zenith Bank’s risk management strategies in mitigating these risks determines its financial sustainability and customer trust. This study evaluates the risk management practices in Zenith Bank Plc, Benue State, to assess their impact on the bank’s overall efficiency and stability.

Statement of the Problem

Despite implementing risk management strategies, banks in Nigeria still experience financial instability, fraud, and non-performing loans. Zenith Bank Plc, like other financial institutions, faces challenges such as regulatory changes, credit risk exposure, and technological vulnerabilities (CBN, 2024). The effectiveness of its risk management framework in Benue State remains unclear, necessitating a comprehensive evaluation to determine areas for improvement.

Objectives of the Study

  1. To examine the risk management practices in Zenith Bank Plc, Benue State.
  2. To assess the impact of these practices on financial stability and operational efficiency.
  3. To identify challenges in risk management implementation within the bank.

Research Questions

  1. What risk management strategies does Zenith Bank Plc implement in Benue State?
  2. How do these strategies affect financial stability and operational efficiency?
  3. What challenges hinder effective risk management in the bank?

Research Hypotheses

  1. Effective risk management practices positively impact financial stability.
  2. Poor risk management increases operational inefficiencies and financial losses.
  3. Regulatory compliance strengthens risk management effectiveness in banks.

Scope and Limitations of the Study

This study focuses on risk management practices in Zenith Bank Plc, Benue State, from 2023 to 2025. Limitations include variations in economic conditions and access to proprietary banking data.

Definitions of Terms

  • Risk Management: The process of identifying, assessing, and mitigating financial and operational risks.
  • Credit Risk: The likelihood of a borrower defaulting on a loan.
  • Operational Risk: The risk of financial loss due to internal failures, fraud, or technological issues.




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